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Service Desk
Service Desk Internship
About the Role
At Diopoint, we’re looking for a Service Desk Intern (IT Support) who is ready to stop being the unofficial IT department at home and start building a real career in ICT.
What You'll Bring
Who are we looking for?
Grade 12 / NQF Level 4 or equivalent
Certifications such as ITIL 4 Foundation, CompTIA A+, CompTIA Network+ or Microsoft Fundamentals/AZ-900 will be advantageous.
A completed IT, Computer Science, Systems Support, Networking or related qualification
Some practical exposure through an internship, learnership, graduate programme or workplace training
Up to 1 year of entry-level IT/service desk/helpdesk experience is advantageous
Basic knowledge of Windows, Microsoft 365, printers, hardware, applications and connectivity
Good written and verbal communication skills and patience, lots of patience 😄
A willingness to learn, take feedback and develop
Full Job Profile
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