Pre-Sales HCI and Virtualisation Engineer

Reporting Line

Technical Manager

Main Job Purpose

To provide technical expertise during the sales process for hyper-converged infrastructure (HCI) and virtualization solutions, ensuring alignment with client requirements and showcasing the value of Diopoint’s offerings. The Pre-Sales HCI and Virtualisation Engineer collaborates with the sales team to design, propose, and present tailored HCI and virtualization solutions using technologies from vendors such as Dell VxRail, Huawei HCI, HPE SimpliVity, Nutanix, and VMware.

Minimum Desired Qualifications

  • Bachelor’s degree in Information Technology, Computer Science, or a related field.
  • Certifications in HCI and virtualization technologies (e.g., VMware VCP, Dell VxRail, Nutanix NCP, HPE ASE, Huawei HCIA).

Minimum Desired Experience

  • At least 5 years of experience in pre-sales or technical support for HCI and virtualization solutions.
  • Proven expertise in designing and implementing HCI solutions with integration into virtualized environments.
  • Experience working with sales teams to create and present technical proposals to clients.

Minimum Desired Competencies

  • Strong knowledge of HCI platforms such as Dell VxRail, Huawei HCI, HPE SimpliVity, and Nutanix.
  • Expertise in virtualization technologies including VMware vSphere, vCenter, and vSAN.
  • Excellent problem-solving and troubleshooting skills.
  • Strong communication, presentation, and interpersonal abilities.
  • Ability to translate technical requirements into business value for clients.

Responsibilities and Accountability

LIST OF DUTIES AND RESPONSIBILITIES:

Pre-Sales Engagement

  • Collaborate with the sales team to identify and understand client requirements for HCI and virtualization solutions.
  • Conduct discovery sessions to gather technical and operational needs from clients.
  • Design and propose tailored HCI and virtualization solutions that meet client objectives.
  • Prepare and deliver technical presentations and demonstrations to showcase Diopoint’s HCI and virtualization offerings.

Solution Design and Proposal Design

  • Create detailed solution architectures for HCI and virtualization deployments, ensuring scalability and performance.
  • Develop high-quality proposals, including technical specifications, cost estimations, and justifications.
  • Ensure proposed solutions adhere to industry best practices and standards.

Vendor and Technology Expertise

  • Maintain up-to-date knowledge of HCI and virtualization technologies from Dell, Huawei, HPE, Nutanix, and VMware.
  • Stay informed about product updates and new releases from vendors.
  • Leverage vendor resources, tools, and incentive programs to optimize solution design and pricing.

Customer Engagement

  • Act as a trusted technical advisor to clients, addressing questions and concerns about HCI and virtualization solutions.
  • Provide insights into how these solutions can improve operational efficiency and business outcomes.
  • Build and maintain strong client relationships to enhance trust and satisfaction.

Collaboration with Sales and Technical Team

  • Partner with the sales team to strategize and close deals involving HCI and virtualization solutions.
  • Work closely with post-sales teams to ensure smooth deployment and implementation of solutions.
  • Provide feedback to product teams based on customer interactions and emerging market needs.

Training and Knowledge Sharing

  • Conduct training sessions for the sales team on HCI and virtualization solutions.
  • Share updates on market trends, new product developments, and competitive solutions.
  • Develop training materials and documentation for internal teams and clients.

Reporting and Analytics

  • Track and report on pre-sales activities, including proposals, presentations, and client engagements.
  • Provide insights into client needs, competitor offerings, and market trends.
  • Contribute to regular management reports, highlighting achievements and areas for improvement.

Certifications

  • Ensure professional certifications in HCI and virtualization technologies are up to date and meet vendor requirements.
  • Actively pursue new certifications to stay aligned with evolving technologies and vendor programs.
  • Support team members in obtaining and maintaining relevant certifications.

Salary

Market Related