Account Manager – Private Sector

Reporting Line

General Manager: IT Services

Main Job Purpose

Focusing on the Private Sector the incumbent’s responsibility will be to manage existing business and drive new business (hunting and farming), along with performing cost-benefit analysis and return-on-investment analysis. Combine excellent sales and consultative skills with an expert understanding of advanced and emerging technologies with Diopoint’s service offerings. Work closely with the Sales and Technical teams to present and articulate the capabilities and values of Diopoint’s services at all levels within the Private Sector.

Minimum Desired Qualifications

  • Matric (Senior Certificate)
  • IT degree or equivalent

Minimum Desired Experience

  • 3 – 5 years IT Technical experience
  • 5 – 7 Extensive Sales Experience in the Private Sector.
  • Business development experience
  • Proven sales track record.

Minimum Desired Competencies

  • Self-starter with highly developed interpersonal skills, decisive and result oriented
  • Excellent written and verbal communication with fluency in English
  • Exceptional analytical skills for analysing client data
  • Work well under pressure and commit to deadlines
  • Have excellent people skills and intuitive to customer’s business needs
  • Strong customer service and interpersonal skills for dealing with different types of customers and clients
  • The ability to work independently and within a team
  • Basic accounting and/or technical knowledge.
  • Government supply chain processes
  • Tender Process
  • ICT knowledge
  • Business acumen, compliance, and organizing

Responsibilities and Accountability

  • Responsible for 60% hunting and 40% farming (Building strong client relationships to maintain old business and acquire new customers)
  • To ensure that sales targets are met
  • Coordinate with various teams so that the customer’s expectations are met.
  • Upsell the Company’s services and solutions.
  • To serve as the custodian for the Private Sectors in order to drive overall market share
  • To serve as the liaison between the Company and their customers
  • To manage market segments, customer base and industry verticals to target.
  • To assist in defining and executing the strategic business development plan.
  • Manage and identify key customer relationships and pipeline.
  • To utilise the internal System in order to track the whole sales process flow
  • Will be responsible for attending bi-weekly / monthly meetings and reporting thereof.


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